RETURNS & EXCHANGES

At Limitless Alt Med, your health and wellness journey is our top priority. We want you to feel confident in every order you place. If something isn't quite right, our return policy is designed to make the process as straightforward as possible.

We offer a 30-day return policy. You have 30 days from the date your order was delivered to request a return for eligible products.

Due to health, safety, and hygiene regulations surrounding wellness products, the following conditions apply:

• Unopened & Unused Items: Eligible for a full refund within the 30-day window, provided they are in their original packaging, unopened, and sealed.

• Opened Products: For safety and health reasons, opened supplements, tinctures, topicals, or consumable wellness products cannot be returned or refunded unless covered by a specific satisfaction guarantee.

• Proof of Purchase: A valid order number or receipt is required to process any return.

The following items are strictly non-returnable:

• Opened or used consumable goods (supplements, oils, teas, topicals)

• Final sale or clearance items

• Gift cards

• Digital downloads or consultation fees

1. Contact Support: Reach out to our customer care team at support@limitlessaltmed.com with your Order Number and the item(s) you wish to return.

2. Receive Authorization: If your return is approved, we will issue a Return Merchandise Authorization (RMA) number and shipping instructions.

3. Ship Your Package: Securely package your item and mail it back using the instructions provided.

Please note: Packages sent back to us without prior return authorization will not be eligible for a refund.

• Refund Processing: Once we receive and inspect your returned package, we will process your refund. Funds will automatically be returned to your original payment method within 5 to 10 business days, depending on your bank.

• Shipping Fees: Original shipping charges are non-refundable. Customers are responsible for return shipping costs unless the return is a result of our error (e.g., damaged or incorrect item).

If your order arrives damaged, defective, or incorrect, please notify us within 48 hours of delivery at support@limitlessaltmed.com with photo proof of the damaged item and packaging. We will send out a replacement immediately at no extra cost to you.